E-learning course
Engaging online course to train aspiring baristas in the art of coffee making, focusing on foundational knowledge, practical skills, and industry best practices for creating exceptional coffee experiences.
This interactive eLearning course is a concept project designed to showcase foundational barista skills and knowledge. It provides an engaging learning experience for aspiring baristas, focusing on coffee history, brewing techniques, equipment usage, and customer service essentials.
Audience
This course is tailored for individuals passionate about coffee and interested in starting a career in the coffee industry. It is also ideal for coffee shop employees looking to improve their skills and deliver exceptional customer service.
Tools
The course was created using isEazy.com, a user-friendly eLearning authoring tool. Additional resources, such as stock images and videos, were used to enhance the learning experience.
Responsibilities
Conducting content research and analyzing industry needs.
Developing the course structure and flow using isEazy.com.
Designing visually appealing and interactive eLearning modules.
Incorporating multimedia elements like videos, images, and quizzes to improve engagement.
The Problem
The demand for skilled baristas continues to grow as the specialty coffee industry expands.
However, many aspiring baristas lack access to structured training to develop the technical skills, product knowledge, and customer service expertise required in a professional setting.
Challenges such as inconsistent drink quality, lack of understanding of coffee origins, and ineffective customer interactions impact both the barista’s confidence and the business’s reputation.
Addressing these gaps is essential to cultivate competent baristas who can excel in their roles and deliver exceptional coffee experiences.
The Solution
To tackle these challenges, the “Become a Barista” eLearning course was designed as a comprehensive, hands-on program.
The course provides step-by-step guidance on key skills such as brewing techniques, latte art, and equipment maintenance, alongside customer engagement strategies.
Through interactive modules, engaging visuals, and practical exercises, learners gain the tools to master their craft and build confidence in a café environment.
Designed using isEazy.com, this course ensures learners are equipped with the expertise to meet industry standards while fostering a passion for coffee artistry.
My process
I began the project by reviewing the provided Barista Handbook to understand the foundational knowledge and skills required for aspiring baristas. This insight guided the creation of a structured eLearning course, designed to balance theoretical knowledge with hands-on practice. Using isEazy.com as the development platform, I ensured the course aligned with industry expectations and effective instructional design principles.
During development, I focused on:
- Breaking down complex topics like brewing techniques and equipment maintenance into digestible modules.
- Designing interactive elements, such as quizzes and scenarios, to engage learners and test their knowledge.
- Crafting a visually appealing layout that highlights the artistry of coffee-making.
Each step involved iterations to enhance clarity, usability, and learner engagement, culminating in a comprehensive training program that equips learners with the confidence and expertise to succeed as baristas.
Action Map
To design the “Become a Barista” course, I developed an action map that served as a blueprint for aligning learning objectives with practical skills essential for aspiring baristas. The map was informed by insights from the handbook and targeted the needs of individuals seeking foundational knowledge of coffee and hands-on barista training.
Key features of the action map included:
- Learning Activities: Hands-on exercises like steaming milk, pouring latte art, and coffee extraction techniques, paired with theoretical knowledge on coffee origins, roasting processes, and customer service.
- Modular Structure: The course was organized into six comprehensive modules, covering topics such as tools of the trade, coffee roasting, coffee types, and milk preparation techniques.
- Measurable Outcomes: Emphasized skill acquisition and readiness for employment in café settings, ensuring learners gained both theoretical and practical competencies.
Text-based Storyboard
Using the action map, I created a clear and easy-to-follow text-based storyboard to match the course goals with practical barista skills. The storyboard included real-life examples, interactive activities, and visuals to keep learners interested. It provided step-by-step instructions, choices, and feedback to help learners build the knowledge and hands-on skills needed to succeed as a barista.
Visual Mockups
The course design features a clean and modern aesthetic with visually appealing and user-friendly elements to improve engagement and ease of use. Each mockup emphasizes consistent branding, intuitive navigation, and accessible layouts to ensure learners remain focused and supported throughout their barista training journey.
Screen Shots and Visuals
Informative Box
Click to Review
Interactive Box
Match the cards
Knowleadge box
Multiple Choice
Full Development
After refining the course structure based on feedback, I developed the final product using isEazy.com. This platform enabled me to create a polished and engaging learning experience, ensuring the course was fully responsive, visually appealing, and accessible across various devices.